Comments on: MTN of Truth

By: FND

FND — Fri, 12 Mar 2010 09:52:23 +0000

It’s amusing (?) that the letter comes from the Legal [In]Action Department at the beginning but is signed off by E-Mail Management Support. And amazing that the only e-mails one does receive are automatic ones that you are not allowed to reply to.

By: Jason

Jason — Wed, 03 Mar 2010 10:02:17 +0000

Oh great – so good to see that letter, now at least I have an actual email address I can use so I have proof of my attempts to contact them.

Done everything else including hellopeter aaaaah!

By: KD

KD — Thu, 04 Feb 2010 08:34:12 +0000

Ummm… question: why would you need to duplicate the subject title?

For example if someone sent “TRANSFER OF OWNERSHIP” instead of “TRANSFER OF OWNERSHIP : TRANSFER OF OWNERSHIP” would it not be answered, or worse – would you receive the very same letter in response?

Actually. Don’t answer that.

If it’s any consolation (it’s not), this type of service is not specific to South Africa. It’s a global frustration. Such fun.

By: FND

FND — Wed, 03 Feb 2010 06:54:08 +0000

Aargh!! You keep driving me away from my desk and reducing me to a quivering jelly. I have work to do.

By: Chris

Chris — Wed, 03 Feb 2010 05:07:19 +0000

Next time you write… see, you’re trapped already.

By: FND

FND — Tue, 02 Feb 2010 20:22:21 +0000

I’m populating this comment field with the fingers of one hand stretched up above my head to my keyboard, as the rest of me lies blubbering on the floor.
Next time I write to MTN I’ll populate the subject line with the last option: “PLEASE REFRAIN FROM USING GENERAL QUERY OR LEAVING THE SUBJECT LINE BLANK!” I like that one – especially the exclamation mark.